Privacy Policy ww33 —
Member Data Protection & Privacy

Ww33 ("we", "Platform") is committed to protecting the privacy of all members and users of our platform. This Privacy Policy outlines our practices regarding the collection, use, storage, and disclosure of personal information you provide when using the ww33.biz website and our mobile app.

This policy is formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international security standards. By using ww33's services, you agree to the terms set out in this Privacy Policy.

If you disagree with any part of this policy, please discontinue use of our platform and contact our support team for further enquiries. We are always ready to address any privacy concerns you may have.

Ww33 collects information from you in several ways depending on how you interact with our platform. The following are the categories of information we collect:

We only collect information that is strictly necessary to provide our services. We do not collect sensitive information such as biometric data, health records, or religious information.

All information collected by ww33 is used responsibly and only for legitimate purposes. Here are the main ways we use your personal data:

• Account Management: To create and manage your member account, process registration, and verify identity through the KYC process.
• Transaction Processing: To securely process deposits, withdrawals, and any financial transactions using your preferred payment method.
• Platform Security: To detect and prevent fraud, money laundering, unauthorised access, and other suspicious activities that could compromise your account security.
• Service Communications: To send important notifications related to your account, transactions, promotions you have subscribed to, and policy updates.
• Product Improvement: To analyse aggregated usage patterns to improve the platform experience, develop new features, and enhance performance.
• Legal Compliance: To fulfil our obligations under Malaysian law, including reporting requirements, fraud investigations, and requests from lawful authorities.
• Customer Support: To resolve complaints, respond to enquiries, and provide technical assistance when needed.

Ww33 understands the importance of keeping your personal information confidential. We does not sell or rent your personal data to any party for marketing purposes. However, there are limited situations where we may need to share your information:

• Payment Service Providers: Transaction information is shared with authorised payment processors such as FPX, DuitNow, and digital wallet providers to securely process your transactions.
• Technical Service Providers: Cloud infrastructure and analytics service providers that help us operate the platform — all subject to strict confidentiality agreements.
• Legal Authorities: When required by Malaysian law, court order, or direction from a legitimate regulatory authority.
• Fraud Prevention: With fraud prevention agencies and KYC service providers to verify identity and prevent illegal activity.

Any third party that receives your data is bound by strict data protection agreements and is only permitted to use that information for the specified purpose.

Ww33 continuously invests in the latest security infrastructure to ensure your personal data remains protected at all times. Our security measures include:

• 256-bit SSL Encryption: All data transmitted between your device and our servers is encrypted using the highest industry standards, ensuring no third party can intercept your information.
• Two-Factor Authentication (2FA): An additional security layer for member accounts to prevent unauthorised access even if your password is compromised.
• 24/7 Monitoring: A real-time threat detection system that monitors suspicious activity around the clock and responds immediately to any threat.
• Regular Security Audits: Independent security assessments are conducted periodically by qualified third parties to identify and address any vulnerabilities.
• Internal Access Controls: Only authorised personnel may access member data, and all access is logged and monitored.
• Secure Data Backups: Data is securely backed up across multiple locations to ensure service continuity and prevent data loss.

Ww33 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
• Performance Cookies: Helps us understand how members use the platform — pages visited most often, time spent, and errors encountered — for improvement purposes.
• Functional Cookies: To remember your preferences such as language, display settings, and login details for a more convenient experience.
• Analytics Cookies: To collect aggregated and anonymised usage data to help us understand overall trends and user behaviour.

You can manage your cookie settings through your web browser preferences. However, disabling certain cookies may affect platform functionality. We recommend keeping essential cookies enabled for the best experience on ww33.

As a ww33 member, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010. We respect and facilitate the exercise of these rights:

Ww33 retains your personal data only for as long as necessary for the purposes it was collected, or as required by Malaysian law. The following are our general data retention guidelines:

• Active Account Data: Retained for the duration your account is active, plus 5 years after account closure for legal compliance and audit purposes.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's financial and tax legal requirements.
• KYC Records: Retained for the minimum period stipulated by applicable anti-money laundering legislation.
• Security Logs: Retained for 12 months to facilitate security incident investigations if they occur.
• Communication Data: Customer support conversation records are retained for 2 years for quality assurance purposes.

When data is no longer needed and there is no legal obligation to retain it, ww33 will securely delete or anonymise it using industry-recognised methods.

Ww33 services are strictly for individuals aged 18 and above. We do not knowingly or intentionally collect personal data from children under the age of 18.

If we discover that personal data of an underage minor has been collected without our knowledge, we will take immediate steps to delete that information and close the account in question. Any related deposits or wins will also be handled in accordance with our established policy and applicable law.

Ww33 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. All changes take effect upon publication of the latest version on this page with a clear update date.

For significant amendments that materially affect how we use your personal data, ww33 will notify members via:

• In-app notifications via the ww33 mobile app or website.
• Email to the address registered on your account.
• A clear notice banner on the platform's main page.

It is your responsibility to review this Privacy Policy periodically. Your continued use of the ww33 platform after any amendments are published constitutes your acceptance of the updated policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our Data Protection Officer (DPO) team is ready to assist.

• Live Chat: Available 24/7 on the ww33 mobile app or our website for an immediate response.
• DPO Email: [email protected] — dedicated to privacy and data protection enquiries.
• FAQ: Visit the FAQ us for answers to frequently asked questions about privacy and account security.

We are committed to responding to all privacy-related enquiries within 3 working days and resolve any formal complaints within 30 days as required under PDPA 2010.